Leave it to Future Shop to be a complete gong show.

I go to that accursed store to get myself a Sirius satellite radio. I'm driving to Watson and back by myself tomorrow and that's a lot of boredom to handle at one time. So I thought I'd get myself a radio and listen to something while I travelled the highways.

The buying was not such a big deal. I found what I wanted and it was $20 cheaper than I'd expected so it worked out really well. The portable electronics guy rang up my purchase and all I had to do was get my products swiped for de-magnetization and I was ready to go home.

Future Shop had ONE clerk manning the front.

What the hell is that? Sure, its only Friday night and they're not that busy, but just one clerk? There were ten people lined up to pay and/or clear the magnetic gateway. And they have one poor schmuck that's supposed to handle all of this. Some retarded floor manager is just rocking on her heels over by customer service but ringing people through the till is not HER responsibility. So the typical wait for service at the Future Shop front counter remains ten deep, even though its Friday night and not a busy time in the store.

Can someone please explain to me why, like lemmings, we continue to frequent these non-customer friendly establishments?